You may return a defective or not-fitting item within 14 calendar days of receiving it by informing us by an e-mail or a phone and filling out a refund form.
Refund form: Fill the form
The starting point of the money back guarantee is the date of receipt of the item. Returned items must be handed over to the courier within 5 days of submission of the return form, with late delivery of goods - the warranty is no longer applicable. DUST.LT does not cover the cost of the returning of purchased items.
Within 14 calendar days you can:
- Get back your money.
- Change item size or model
The returned item must meet the following requirements:
- The item must not be worn, damaged, modified or otherwise affected.
- The item must be in its original packaging.
Once the quality specialist determines that the returned item meets previously mentioned requirements, we will issue a refund within 5 business days of receiving it.
Custom made items are NOT REFUNDABLE.
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Viktorija Agnė, MB. Į.k. 304536660, Šeimyniškių g. 14-3, LT-09312 Vilnius